Privacy Policy

SFG / STARFOOD

Last updated: August 25, 2026

This Privacy Policy explains how SFG / STARFOOD collects, uses, and protects information when authorized users use the mobile application for food trading, order management, store activity, notifications, and receipt printing.

Information We Collect

Depending on how the app is used, we may collect or process the following information:

• Account information, such as user name, phone number, email address, profile details, and login status.
• Business information, such as stores, products, orders, delivery details, invoices, balances, and transaction activity.
• Device information, such as operating system, device model, app version, device identifier, and basic diagnostic information.
• Camera access when scanning QR codes inside the app.
• Photo library access when a user chooses to upload or update a profile picture.
• Bluetooth printer information when connecting to supported thermal printers.
• Location permission where required by the operating system to help discover nearby Bluetooth devices while the app is open.
• Push notification tokens and notification interaction data needed to send app updates and order-related messages.

How We Use Information

We use information to:

• Provide app access to authorized users.
• Manage products, stores, orders, invoices, balances, and delivery workflows.
• Scan QR codes and connect to supported Bluetooth printers.
• Send important notifications related to the app and business activity.
• Maintain app security, troubleshoot issues, and improve performance.
• Comply with legal, accounting, operational, and security requirements.

Third-Party Services

The app may use trusted third-party services, including Firebase services, to support notifications, app configuration, diagnostics, and secure operation. These services may process device or technical information according to their own privacy practices.

Sharing Information

We do not sell personal information. Information may be shared only with authorized business administrators, service providers who help operate the app, or when required by law, security, fraud prevention, or business operations.

Data Retention

Business and account information is kept for as long as needed to provide the service, maintain records, resolve disputes, meet legal obligations, and support business operations. Some data may be deleted or anonymized when it is no longer needed.

Security

We use reasonable technical and organizational safeguards to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

User Choices

Users can manage app permissions such as camera, photos, Bluetooth, location, and notifications through device settings. Some features may not work correctly if required permissions are disabled.

Children's Privacy

The app is intended for business use and is not directed to children. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised last updated date.

Contact Us